Variable pricing strategies and consumer perceptions

A number of variable pricing strategies are making their way into public consciousness. Here’s what you need to know.

Customer loyalty programs and their impacts on buying behavior

Loyalty programming remains a critical investment, but data shows it’s not changing customer behavior.

Inflation-adjusted sales: What your revenue numbers aren’t telling you

Due to an increase in cross-shopping, topline revenue gains can be misleading. Factoring for inflation shows a different picture.

Consumer price sensitivity: Why cross-shopping is more prevalent than ever

Consumers aren’t spending less — they’re just spreading trips around to buy less at each store. Our Consumer Spend Report has more. 

Q & A with Cascade Dining on their Upside experience

Papa John’s operators discuss their experience with various marketing partners to drive sales, and what makes Upside different.

Bridging the gap between loyalty membership and loyal behavior

There's a gap between loyalty membership and behavior; retailers have an opportunity to turn their average members into super-users.

How far will your restaurant customers travel?

The average American only travels about three miles for casual meals out. How can restaurateurs get customers to go farther to choose them?

What's the risk of closing your restaurant early?

Right now, it’s difficult to hire, operating costs are high, and foot traffic is down. But shortening open hours probably won’t help.

Diners travel farther for cash back

On average, Americans travel about three miles for a casual meal outside the home. Restaurateurs are turning to Upside to get them to go farther.

Food bar comeback: How hot bars and salad bars can make up for rising costs

Diners are trading down from full-service restaurants, and grocers can take advantage with high-margin food bars

Cost-passing is backfiring for full-service restaurant owners

Customers are no longer willing to foot the bill for rising food costs, so restaurateurs need a new way to cover those increases.

FCES 2023 panel summary: “Embracing AI without Killing Your Budget”

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial intelligence into operations, but upgrading systems isn’t always affordable.

Leveraging consumer psychology with effective promotions

How promotions drive behavioral change in consumers

Domino’s and Upside: Using technology to power their businesses

Learn how Upside helped Team Washington Domino's repurpose their marketing dollars, increase customer loyalty, and prove incremental profit.

Boosting restaurant profits: A guide to the best tech stack

The right technology to increase ticket sizes and drive loyalty

Where return on ad spend falls short

Many businesses work hard to maximize their ROAS. Here’s how this metric falls short and how to measure success more accurately.

Segmentation is now. Personalization is the future.

Retailers need to stop using personalized and segmented approaches interchangeably — only the former generates true incremental profit every time. Learn how these strategies differ and how to leverage the data you already have for long-term growth.

How can high gas station prices help restaurants and grocers increase sales?

High prices at the pump are driving consumers to new gas stations. Here’s how grocers and restaurants can benefit.

The restaurant labor shortage: How to grow while short staffed

The food-service industry is recovering, but the restaurant labor shortage threatens continued growth. Here’s how to manage it effectively.

The new drivers of restaurant profit, explained

The restaurant industry has completely transformed in the digital economy. So what are the new restaurant profit drivers in this marketplace?

Upside for restaurants: A powerful and easy solution – Is it too good to be true?

See how Upside empowers restaurants to attract more customers, increase profits, and streamline operations with minimal effort. Learn from real retailer success stories and see why Upside is a win-win for both diners and restaurant owners.

The ultimate guide to customer experience for restaurants

Learn how to create a stellar customer experience strategy and increase customer loyalty with the F.E.E.E.L framework in this three-part series

Personalized customer experience: How industry leaders create loyal customers

Understand the customer experience strategies employed by restaurant giants like Chick-fil-A, Dunkin’ Donuts, and McDonald's to foster customer loyalty and engagement

Creating profitable restaurant experiences: The future of Upside for restaurants

How Upside revolutionizes the restaurant industry with personalized dining experiences, bridging the gap between online and offline interactions to enhance customer loyalty and boost profitability

How to improve customer experience in a restaurant

Turning F.E.E.E.L framework into action: Enhancing restaurant customer experience

Why does the restaurant customer experience matter?

Understanding the significance of customer experience for attracting and retaining customers in the competitive restaurant industry

The dish on third-party delivery for restaurants

Exploring the impact and considerations of third-party delivery services in the restaurant industry

How an Iowa family became Arby's regulars

Arby’s franchisees partner with Upside to drive meaty results and win-win-wins

Balancing franchisee, corporate, and ownership goals can be challenging — but with Upside, everyone benefits.