Trends from 1B transactions. Download the 2024 Consumer Trends Report (as seen on The Today Show). Get your copy
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Transaction data from more than 1,700 c-stores shows demand is actually in decline. We contextualized the numbers and interviewed consumers to find out what’s behind the shift in shopping behavior.
Papa John’s operators discuss their experience with various marketing partners to drive sales, and what makes Upside different.
Today, thousands of retailers use Upside to win more visits and higher customer spend at a positive, fully-attributable ROI.
CMO Adam Salgado and COO Prabash Coswatte say that Upside helps differentiate Heritage Grocers Group in the market, helping them generate a 75% return on investment.
When fuel margins are low, retailers make less profit. But industry executives say cutting costs can make pre-existing pressures worse.
Most loyalty members behave like any other shopper. Here's how grocers can turn their average members into super-users.
The average American only travels about three miles for casual meals out. How can restaurateurs get customers to go farther to choose them?
Right now, it’s difficult to hire, operating costs are high, and foot traffic is down. But shortening open hours probably won’t help.
The new Upside dashboard not only helps you see the value of the Upside program, but also helps to raise the bar for performance measurement across all your business partnerships.
The Upside Dashboard gives you and your team the data you need to make smart decisions and prove the incremental impact of every dollar you invest in Upside.
On average, Americans travel about three miles for a casual meal outside the home. Restaurateurs are turning to Upside to get them to go farther.
We reviewed the loyalty programs from best-in-class American grocery retailers to see if successful programs drive more market share.
U.S. shoppers usually buy groceries close to home, but the right cash back offer can motivate grocery shoppers to travel almost 3x the typical distance.
The average grocery shopper is only eight minutes away from their preferred store. How can grocers get customers to travel farther to choose them?
Customers are no longer willing to foot the bill for rising food costs, so restaurateurs need a new way to cover those increases.
Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial intelligence into operations, but upgrading systems isn’t always affordable.
How promotions drive behavioral change in consumers
The right technology to increase ticket sizes and drive loyalty
Upside's insights report for fuel retailers to stay competitive in changing markets
By making better use of your existing assets, you could see a profit that could cover the cost of hiring additional staff to fill that empty register. Learn more here.
Brick and mortar businesses have an inherent constraint on their usage: their physical location. Marketplaces are unlocking incremental transactions for retailers with very little lift.
Join the Upside network to reach new customers and earn proven profit without contracts or complex integrations. It's a win-win for your business
Navigating inflation and supporting local businesses with Upside
Understand the customer experience strategies employed by restaurant giants like Chick-fil-A, Dunkin’ Donuts, and McDonald's to foster customer loyalty and engagement
Understanding the surge in prices, economic influences, and how Upside continues to provide cash back amidst the fluctuations
How retailers are thriving post-pandemic by combining clicks-to-bricks acquisition and innovative in-store experiences to attract and retain customers
Amid labor shortages and rising costs, brick and mortar businesses must adapt to the changing labor landscape by understanding market trends and implementing strategies to attract and retain employees while optimizing operations for profitability
Creative strategies to attract holiday workers amidst the ongoing labor shortage and staffing challenges
Discover the Upside Effect and how it connects people and local businesses, empowering communities and creating economic harmony on Small Business Saturday and every day
What the online retail giant’s move into physical bookstores means for the future of small business
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